To close a ticket, select the open ticket and click Close Ticket. In the pop-up, click YES to confirm.
![](http://onpremisekb.onpressidium.com/wp-content/uploads/2021/10/Closing-Tickets-2-1024x613.png)
In the Board View, you can close a ticket using the context menu. Hover over the ticket you want to close and click on the ellipsis icon. In the context menu, select Close.
![](http://onpremisekb.onpressidium.com/wp-content/uploads/2021/10/Closing-Tickets-in-Board-View-1024x574.png)
![](http://onpremisekb.onpressidium.com/wp-content/uploads/2021/10/Close-Ticket-in-Board-View-1024x627.png)