• Calendar Module Overview

    The Calendar module provides a shared view of all scheduled tasks and calendar events/appointments in Legrand CRM. You can add or edit records and view the calendar for a selected User or User Group. Legrand CRM also integrates with Microsoft Outlook which enables you to import appointments or export them…

  • How to define path file location for Opportunity Documents

    Once you have set up Legrand CRM and log in for the first time a Legrand CRM pop up message will appear. Click ‘OK’ and go to the administration panel in Legrand CRM. Click on Opportunities > Opportunity Documents. In this window, you can define the path to store documents related to the…

  • How to manage Data Storage

    Attachments are stored in a shared network folder or in Legrand CRM Database (a SQL database). To control where you want to store data, go to the administration panel in Legrand CRM. Click Data > Attachment Storage and select one of the data storage options.  Store Attachments in Shared Folder When storing the…

  • How to manage User Accounts & Roles

    Legrand CRM uses login user names and optional passwords to manage accounts. Legrand CRM records each user’s action when creating or editing a record. Therefore, it’s highly recommended for team members using Legrand CRM have separate login accounts to easily view who made any changes. To manage User Accounts and User…

  • How to set up access to Legrand CRM Web Edition

    Enabling Legrand CRM Web Edition To enable Legrand CRM Web Edition for a user, go to your desktop CRM. Open the administration panel in Legrand CRM and click Users > User Accounts. Select the user account from the list and click on the checkbox next to Has Web Access. After you tick…

  • How to register a Licence

    Once you install and launch the Legrand CRM application, the login screen displays the following licence registration options: Register Licence: Register either a Desktop licence for use on the PC or register a Server licence for use on the server. Trial Registration: 15 day trial on the PC. Named User Licensee: Named User…

  • How to migrate to a new server

    Legrand CRM stores data on the server in two or, in some cases, three separate locations. Data is stored in a SQL database, a ‘shared folder’ and in some cases, a separate ‘opportunity documents’ folder. The ‘shared folder’ is a file that is shared on a server and is typically…