Deleting a single email
Go to the Service Desk Inbox, select an email and click the ‘Delete’ icon on the right.
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NOTE: Administrators can control who can delete emails and manage spam. To manage user permissions, go to the administration menu and select Users > Manage Roles.
Bulk Deleting Emails
Use the checkbox on the left to select multiple emails and click the ‘Delete’ icon in the header menu.
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